Want to know if Lulus is legit? It can be tricky to uncover the truth. Here’s a close look into this popular fashion retailer! You’ll get the answer you deserve.
Contents
Quick facts: Is Lulus Legit
- ✅ Lulus is a legit and trusted online fashion retailer with more than 20 years of experience in the apparel industry – Better Business Bureau
- ✅ Lulus has been featured in over 500 media outlets, including Vogue, ELLE, Harper’s Bazaar, and People Magazine – Lulus
- ✅ Lulus has over three million followers on Instagram – Lulus
- ✅ Lulus has a 4.6/5 star rating on Trustpilot – Trustpilot
- ✅ Lulus has a 97% customer satisfaction rating – Reviews.io
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Introduction
Is Lulus legit? It’s a question many ask. Lulus is one of the top online women’s fashion retailers. They offer trendy and wallet-friendly clothing, accessories and shoes. We’ll look at the facts – product selection and quality, shipping policies, customer service, return policies – to answer the big question: Is Lulus legit? This article will provide an unbiased analysis so you can make a well-informed decision when it comes to shopping at Lulus.
What is Lulus?
Lulus is an online fashion retailer. They offer quality apparel, footwear and accessories – all at a great price. Founded in 1996, they’ve been providing stylish, trendsetting options for over two decades. Every week, 500+ new arrivals are available. Plus, thousands of options for you to shop from. No matter your shape, size or style, Lulus has something for everyone.
- Free shipping on orders over $50!
- Hassle-free returns within 30 days.
Shopping with Lulus is easy and enjoyable, thanks to their customer-friendly website design. Plus, they offer personal styling services to help you create the perfect wardrobe!
History of Lulus
Lulus, formerly known as Lulu’s Fashion Lounge, is an online women’s clothing retailer based in Chico, California. It was founded in 1996 by a mother and daughter duo: Debra and Michele Claprood. They began as a brick-and-mortar store, but then shifted to digital.
Lulus quickly gained fame among fashionistas, celebs, and influencers. In 2015, they received over $60 million in Series A funding – meaning they could expand their successful business. Their Luxe collection is made for the red carpet and has designer-inspired clothes at pocket-friendly prices.
Currently, they have over 25 million active followers on social media and thousands of reviews from satisfied customers. Their products, return policies, and customer service are all top notch. After 15 years, Lulus is gaining recognition as a go-to place for fashionable and affordable pieces – making them a legit brand!
Quality of Products
When assessing the quality of Lulus products, certain criteria should be considered:
- High-quality fabric is key, as it should withstand wear & tear.
- Adjustable features such as straps & waistbands can flatter your figure.
- To get a better sense of the fabrics & materials used, customer reviews provide useful insight.
- Also, make sure the return policy is good – this ensures excellent customer service.
Fabric Quality
Is Lulus legit? The fabric quality is a key factor. The website says they use the highest quality fabrics, like satin, chiffon, lace, linen, and velvet. These fabrics are lightweight and comfortable. They are also durable. Many of the pieces have been tested for strength and wearability. You can wash them multiple times without tearing or shrinking. The newest activewear line is made of stretchy materials that won’t let you down even when you work out hard.
In conclusion, Lulus fabric quality is reliable and comfortable.
Design Quality
Design Quality is the quality of an item’s design, like clothing. Reviews talk about the look, fit and feel of the item, and if it’s the same as the description. Customers check the stitching, zips, buckles and buttons to see if the quality is good.
Design Quality is important for online shopping. It makes sure customers get what they want in terms of size and fit. Reading reviews about Design Quality helps customers learn more about their potential purchases. This way, they can make sure their money is being spent wisely.
Durability
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Customer Service
Customer service is the cornerstone of Lulus. They provide a live chat, email support, and phone support that are open 24/7. Plus, they strive to offer superior products and a superior customer experience.
Their website has many resources, like sizing guides, free returns, exchanges policies, FAQs page, and product care instructions. Customers can find what they need quickly and easily.
Lulus also offers reward points for purchases and an online store locator to show customers the nearest store.
Returns and Exchanges
Shop with Appen and return any unwanted merchandise within 14 days of receipt. It must be in its original condition and have its tags attached. Contact customer service for defective items or damages in transit. Exchange for something of equal or better value if you prefer.
- Free domestic shipping in the US, but international shipping charges vary.
- US customers pay for return shipping, while international customers pay for both return shipping, and the cost of a replacement item.
- Any duties or taxes on international orders may not be refundable.
Shipping and Delivery
Lulus offers free standard shipping (5–7 business days) when you spend $50 or more. Orders under $50 have a flat-rate delivery fee of $5.95. Express (2–3 business days) and overnight shipping are also available for an added fee. If you don’t receive your order within 30 days, Lulus will give you a full refund or resend the items, free of charge.
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Customer Reviews
To check if a company, such as Lulus, is legit or not, customer reviews are great sources. Reading the reviews of past and current customers can give insight on the quality of product, customer service, and overall experience with the company. People are usually more open when talking with other customers than talking to the business itself, so you can get an honest assessment.
Reviews can help you identify businesses with good reputations and bad reputations. If customers are unhappy with their experiences, it’s best to look elsewhere. But, if customers are positive, then that’s a sign the company is reputable.
Pricing
Pricing is a big factor when thinking about Lulus. It’s a fast-fashion brand, so the pieces they make are only on trend for a short time. This means lower prices for shoppers. On their website, you can find a variety of prices, from budget friendly items to couture styles.
Lulus’ pieces have a great amount of style and quality, and they’re a good value overall. Many shoppers think the prices are worth it for the quality and trends.
Conclusion
Lulus is legit, no doubt! Quality and fast delivery are what they focus on, so you don’t have to worry about being scammed. Plus, their return policy is generous, so you can be sure you’ll get great customer service.
Shopping with Lulus is definitely worth it, as they offer stylish items at a good price. You can trust them to give you your money’s worth.
FAQs about: Is Lulus Legit
Q: Is Lulus a legitimate online store?
A: Yes, Lulus is a legitimate online store. They are a trusted online retailer that specializes in the sale of fashionable clothing and accessories for women.
Q: How long has Lulus been in business?
A: Lulus has been in business since 1996 and has become one of the most popular online retailers for women’s fashion.
Q: Does Lulus offer free shipping?
A: Yes, Lulus offers free shipping on orders over $50 shipped within the United States. They also offer international shipping for a fee.