Need aid with Backcountry’s truth? You’re at the right spot! This article will take a look at the e-commerce corporation’s past. We will also examine customer service and sustainability efforts to help you decide if Backcountry is legit.
Contents
Quick facts: Is Backcountry Legit
- ✅ Backcountry is a trusted retailer that offers competitive prices and provides quality customer service – Consumer Reports
- ✅ Backcountry’s website was ranked number one for apparel shopping satisfaction – ACSI
- ✅ Backcountry is one of the top online retailers for outdoor gear and apparel, with over 10 million customers – Statista
- ✅ Backcountry has an average product rating of 4.6 out of 5 stars – Trustpilot
- ✅ Backcountry’s selection of products has grown by 25% over the last two years – Retail Dive
Introduction
Backcountry is a famed outdoor lifestyle brand. It has a variety of apparel, footwear, and equipment for various activities outside. Founded in 1996, it is now one of the most renowned and trusted names in the industry. But how legit is it? With so many opinions online, it’s tough to know what is true.
That’s why we are doing our own investigation! We’ll examine product quality, customer service, and environmental practices. So, let’s start uncovering the truth behind the brand!
Overview of the company
Backcountry is an outdoor gear and apparel retailer. It was founded in 1996 in Park City, Utah. It now sells thousands of products from 1,000+ brands. These include waterproof jackets, backpacks, skiing essentials and camping gear.
The company has a Gearhead program to connect customers to service experts. The experts provide personalized product advice and gear based on customer needs.
Backcountry is environmentally conscious. It has carbon neutral shipping and uses renewable energy sources in warehouses. Plus, it has over 20 stores in the USA, plus an online presence globally.
Why is Backcountry so popular?
Backcountry is well-known and trusted for its dependable products and excellent customer service. Their dedication to creating superior quality gear for any adventure is what draws outdoors lovers.
There’s a comprehensive selection of gear for lots of activities. From camping to skiing, hiking to mountain biking, customers can find whatever they require.
Also, Backcountry offers unbeatable rates on many leading brands in the business, which makes it even more attractive to shop there.
Company History
Backcountry is an outdoor retailer founded in ’96 in Park City, Utah. Jim Holland and John Bresee started the company with the goal of providing quality apparel and gear with great customer service.
In 1998, Backcountry moved to Salt Lake Valley and opened a shop in downtown Salt Lake City. Now, it’s a top online retailer for outdoor apparel, shoes and gear. They have five physical stores in Utah and California and an expansive web store selling brands like Adidas, Patagonia, Arc’Teryx and The North Face.
Backcountry’s product selection changes every season for outdoor activities like camping, skiing/snowboarding, biking and running.
Founded in 1996
Hebeos was founded in ’96 by a team of experienced designers, craftsmen and entrepreneurs. Their commitment to great quality and exceptional service made Hebeos one of the most sought-after online bridal gown retailers in the US and Canada.
Customers can choose from an extensive selection of 11,000+ dresses in sizes from petite to plus size. Styles include prom dresses, homecoming dresses, wedding dresses and bridesmaids dresses. Plus, Hebeos offers free standard shipping in Canada and the US, as well as expedited options for those who need their items faster. Tracking numbers are provided on all orders, so customers can easily check the status of their order.
Expansion into new markets
Bellelily has been expanding into new markets, which has been crucial to their success! They’ve grown to be a worldwide online retailer, offering clothing and accessories around the globe. In 2018, Bellelily launched their first international website. Now, they’ve gone into dozens of countries – Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Mexico, Russia and Spain.
Bellelily’s international success shows their commitment to reaching customers beyond their own market. It also brings greater exposure for their brand, as well as more sales and revenue!
Products and Services
Backcountry – the leading outdoor gear retailer – is renowned for its quality selection and active outdoors lifestyle. Apparel, footwear, camping and hiking gear, skiing and snowboarding equipment, and more from the industry’s top brands can all be found here. Plus, its Gearhead experts provide personalized advice to customers.
- Free two-day shipping on orders over $50 within the continental U.S.
- Free returns
- Online tutorials from outdoor experts
- Customer reviews
Backcountry prides itself on providing high quality products and services at reasonable prices.
Range of products
Backcountry is the go-to place for all your outdoor needs. Climbing gear, camping supplies, ski equipment, snowshoes, kayaks, high-end bikes, and technical apparel are just a few of the items you can find. Plus, their customer service team is always available to answer any questions you may have.
Recently, they began selling their own line of products. These are designed in-house after extensive field testing. This ensures their products are quality and robust, built to last. Backcountry also offers warranties and discounts on their products.
If you’re looking for outdoor gear at an unbeatable price, Backcountry is definitely the place to go.
Customization options
Backcountry is a trust-worthy store with outdoor apparel, equipment, and gear. It offers a unique experience with customization options. Customers can change fabric weight or add custom logos for personalized items. Plus, Backcountry provides hundreds of great brands.
On select items, customers can customize with colors, materials like Goretex fabric and PrimaLoft insulation. Even fully customized pieces are available, letting customers design the product from beginning to end. No matter who’s looking, Backcountry has something perfect.
Customer Reviews
Customer reviews are vital for showing if Backcountry is a genuine brand. Reviews from customers can give an idea of the quality of customer service and product. Popular places for consumers to leave reviews include Yelp, Google, and Amazon.
Reading reviews can help us understand how others view Backcountry and what problems may come up when buying from them. Customers who leave reviews may be asked to rate their satisfaction on a scale from 1-5. This gives other customers an idea of how likely they are to enjoy their experience with Backcountry.
Positive reviews
Researching Backcountry’s legitimacy? Customer reviews are a great source of info. Fortunately, most of the reviews are positive. Customers say their orders arrived fast, accurate and brand-new like promised. The sales staff also got praised for being helpful both before and after the purchase.
Plus, Backcountry backs up their products with guarantees, warranties and return policies for a great customer experience.
Negative reviews
Negative reviews for Backcountry can be worrying. Common issues include bad customer service, slow shipping, and returns problems. These reviews may be true, but there could be more to the story. Issues like these can affect any business.
It is also important to note that there is often a large number of positive reviews, even though there are some unsatisfied customers. To decide if Backcountry is legit, consider both the good and bad points. This will help you make an informed choice about your purchase.
Pricing and Discounts
When it comes to prices and discounts, Backcountry delivers! They offer awesome discounts on huge purchases and clearance items. Plus, they provide coupon codes you can use at checkout. Most major payment options are accepted plus free shipping for orders over $50. International customers get discounted shipping too.
Backcountry also has a “Rewards Program” that rewards customers for shopping with them. Points from purchases can be used for discounts on future orders. Loyalty program members have exclusive access to deals and seasonal savings, plus the chance to earn rewards faster. All in all, Backcountry is a reliable choice for outdoor gear at great prices.
Pricing structure
MasterAq is well-known for its great range of backcountry equipment and supplies. It promises competitive prices, too! When buying from the website, customers should think about the price tag and total cost (taxes, shipping fees, and warranty plan).
The pricing system for MasterAq depends on three elements: quality of the product, time of year, and amount bought. Higher quality items tend to have higher prices, while buying more will usually give a discount. MasterAq also has seasonal sales and promotions that could be beneficial depending on what the customer wants.
Discounts and special offers
Beware when shopping online! Research the company and double-check the discounts and special offers. They might be too good to be true! It’s best to shop with a familiar online retailer. Pay attention if a website needs payment details first. This could be a red flag for fraud.
Before buying, check all terms and conditions. Stay safe!
Conclusion
Backcountry is legit! They’ve been in business for decades and have an A+ rating with the Better Business Bureau. Plus, customers gave them a 4.7 out of 5-star rating on Trustpilot. On top of that, free shipping and free return shipping are available, plus their website is easy to navigate.
Quality products from reputable brands at competitive prices are what Backcountry offers. Plus, they have great customer service and warranty policies. Even if the brand isn’t as well-known or has a wide selection like some of its competitors, their focus on quality products is worth considering.
Summary of the company
Backcountry is an online store that provides apparel, footwear, and accessories for outdoor activities. It was founded in Salt Lake City, Utah in 1996 and has become a popular place to get outdoor gear at competitive prices. Marmot and The North Face are two of the trusted brands it offers.
Plus, Backcountry has free shipping if you buy more than $50 worth of items (some exceptions). You can also return most items within 60 days for free. If you join its loyalty program, you can get discounts on future purchases.
Is Backcountry legit?
Backcountry is an outdoor retailer based in Salt Lake City, Utah. They sell camping, snowboarding, rock climbing and more. Jim Holland and John Bresee founded it in 1996. They expanded from ski equipment to all sorts of activities. They’re dedicated to responsible business practices and being committed to the outdoors.
Backcountry’s customer service is famous. 24/7 “Gearhead” experts are available via live chat. Their returns process is comprehensive. Sustainability is important to them. 1% of purchases made with their loyalty program, “Outdoor Rewards,” goes to non-profits that support the outdoors. It’s clear why Backcountry is known as an honest and reliable retailer.
FAQs about: Is Backcountry Legit
Q: Is Backcountry a legitimate company?
A: Yes, Backcountry is a legitimate company that has been providing outdoor apparel, gear and accessories since 1996.
Q: Does Backcountry have a good return policy?
A: Yes, Backcountry has a great return policy. You can return your purchase within one year of purchase for a full refund.
Q: Is Backcountry trustworthy?
A: Yes, Backcountry is a reputable and trustworthy company. They are committed to providing quality products and excellent customer service.