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Is Lens.com Legit? Answers from Real Customers

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Is it daunting to buy contact lenses online? No need to worry! Lens.com offers quality products that are reviewed by thousands of real people. Is Lens.com legit? Read ahead to find out!

Quick facts: Is Lens.Com Legit

  • ✅ Lens.com is a reliable source for contact lenses and has an A+ rating from the Better Business Bureau. (Better Business Bureau)
  • ✅ Lens.com has been in business for over 20 years and has served over 4 million customers. (Lens.com)
  • ✅ Lens.com offers discounts for first time customers, such as $10 off their first order. (Lens.com)
  • ✅ Lens.com offers free shipping on orders over $99 and a 100% satisfaction guarantee. (Lens.com)
  • ✅ Lens.com has an average rating of 4.6 out of 5 stars from over 1,400 customer reviews. (Trustpilot)

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Overview of Lens.com

Lens.com is an online retailer for contact lenses, eyeglasses, and sunglasses. It is one of the biggest providers on the web. It has 14 million lenses in stock and ready to ship. Prices are affordable. Free shipping and returns on all orders. Special discounts for new customers. Get prescriptions verified by optometrists before placing an order. Excellent customer service with a team available 24/7. Low prices and great selection make it one of the best online retailers for contact lens shoppers.

What is Lens.com?

Lens.com is an online store selling contacts and eyeglasses. Since 1995, they have served 28 million customers, becoming one of the top contact lens retailers worldwide.

They offer a variety of contact lenses and glasses, including Acuvue, Air Optix, Dailies, Biofinity, and more. You can trust Lens.com to provide quality products at great prices. Plus, their customer service team is available by phone or email to answer questions and help with orders. Reviews say customers are satisfied with their orders and the customer service.

What products do they offer?

Lens.com is a top provider of contact lenses and eye care products, selling over ten million lenses. They have a range of contacts from major brands such as Acuvue®, Air Optix®, Biomedics®, Freshlook®, and more. Special lenses for astigmatism, bifocals, and even colored contacts are also available.

Lens.com offers solutions, hygiene products, and online vision tests. Plus, they provide free shipping with no minimum purchase on orders over $99. In short, Lens.com is legit and provides great savings on top-tier eye care products.

What is their pricing like?

Lens.com has amazing deals on contacts! Prices start at just $12. Get more savings buying multi-packs too! Plus, you can get extra discounts with auto-replenishment orders. Plus, they often have special sales. Free shipping for orders over $99? Yes please! And returns are allowed for 30 days, no questions asked. Plus, a wear & tear guarantee if you experience any issues with the product.

So much savings and peace of mind!

Customer Reviews

Lens.com is an online store for contact lenses, glasses, and sunglasses. It has a strong rep for being reliable. To help customers make the best decisions, Lens.com collects feedback and reviews.

The reviews section offers customers a place to share their experiences. These include product quality, shipping times, and overall satisfaction. Positive reviews also highlight features that make Lens.com stand out from competitors – like same-day shipping and supportive reps. Other reviews share any issues customers may have had – like difficulty getting the right prescription or slow response times.

By reading the reviews, customers can make an informed decision about ordering contact lenses from Lens.com based on real feedback from others.

What do people think of Lens.com?

Lens.com has been selling eyeglasses, lenses, and sunglasses since 1995. Horizon Actuarial Services surveyed customers who bought from their website. The survey asked people to share their pros and cons of using Horizon.

Most respondents said that Lens.com is reliable and trustworthy. They’d recommend it to others. The customer service was praised. Orders were competitively priced and had a good selection.

However, some felt ordering was more complex than other online retailers. This could cause delays with errors or technical issues. Shipping was slower than Warby Parker or Zenni Optical.

What are the pros and cons of shopping with Lens.com?

Lens.com is an online seller of contact lenses and add-ons. It has its perks, such as convenience, simple ordering, low costs and lots of products. The website too is designed well and easy to use.

Nevertheless, there are cons. Customers have experienced slow order delivery and customer service response times. Refunds and returns have been tricky due to lenient rules and customer service not being able to solve issues fast.

Most customers however, have mostly positive experiences and like shopping here for contacts and extras because of competitive prices and wide selection.

What are some common complaints?

When researching Lens.com, it’s wise to read customer reviews. Common complaints include: shipping delays, lack of customer service, wrong prescriptions, high prices, unclear Terms & Conditions, and problems with returns/exchanges. Some customers say they received outdated frames or lower-quality glasses than they purchased.

These issues show customers should research a company’s policies and ensure a quality product before ordering lenses online from Lens.com or any optical retailer.

Alternatives to Lens.com

Lens.com is a famous online store for contacts. It offers convenience, a wide choice and low prices. Need an alternative? There are a few options.

  • 1-800 Contacts is one. They have competitive rates on Acuvue, Freshlook and Air Optix.
  • Vision Direct is another. It has good prices and lots of brands and accessories.

Both stores provide free shipping with orders over $50. Plus an easy returns process in case you need to exchange or get a refund. There are also local stores that offer same-day delivery or in-store pick up.

Before you choose – Lens.com or an alternative – read reviews and do your research. That way you’ll get the best experience!

What other websites offer lenses?

The Gold Gods offer lenses for many purposes. Theirs have superior clarity and accuracy, providing clear and crisp vision. They offer various types, including single vision, progressive, bifocal, trifocal and toric. All lenses are made from high-grade materials, plus anti-reflective coatings to reduce glare and improve visibility. Polarized sunglasses with special filters to block out UV rays also available.

Customers can find lens styles to suit any need or budget. The Gold Gods provide the highest quality products at competitive prices.

What are the pros and cons of these alternatives?

The pros and cons of an alternative to Lens.com depend on the product. Some may have lower prices. Others may have better customer service, or more reviews. You need to weigh the pros and cons for yourself to make the best choice.

For example, some online services can be cheaper, especially if you buy in bulk. But not all offer good customer service and professional advice for medical lenses. Also, many online stores don’t offer the same trustworthiness as Lens.com. It has been around since 1995, with over 20 years of customer experience.

What do customers say about these alternatives?

Online shopping is on the rise, and people want to know if the online stores selling contact lenses are legit. To find out, customers look at reviews from people who’ve used the retailer. Lens.com is one of the most popular.

To gauge how reliable a retailer is, look at customer comments on Trustpilot. Happy customers usually mention helpful service reps and quick delivery. Negative reviews point out slow shipping and poor customer service.

No company is perfect; some negative reviews don’t mean it’s not legit. Both positive and negative reviews show that the company is real.

Final Thoughts

Shopping for contact lenses online? Do your research! Many customers have been satisfied with Lens.com, but some feel it doesn’t meet their expectations. To make an informed decision, check out reviews from real customers.

The reviews show that Lens.com may not be perfect, but they do offer quality service and great prices. Plus, customer service is efficient and friendly.

When buying online, take the time to read reviews from multiple sources before deciding on a contact lens provider.

Is Lens.com legit?

Lens.com is an esteemed e-commerce store for contact lenses. Brands like Acuvue and Air Optix can be found here. Orders over $50 get free shipping, and discounts are given if buying in bulk.

Many eye care professionals also use Lens.com for their patients’ needs. The customer service team is available to answer any queries. Reviews from real customers can be read to get an idea of what to expect. Many people vouch for the quality and convenience Lens.com offers, so they seem genuine.

Is Lens.com the right choice for you?

Considering Lens.com? Make sure to check the ingredients of their products! Trustworthy and reputable materials are used. All lenses are FDA-approved and inspected. UVA/UVB protection is included. Plus, they guarantee satisfaction. Many options are available, so you’re sure to find something that fits your needs. Lens.com could be a great choice for you!

FAQs about: Is Lens.Com Legit

Q1: Is lens.com a legitimate company?

A1: Yes, lens.com is a legitimate company and has been in business since 1995.

Q2: Is lens.com a safe website?

A2: Yes, lens.com is a safe website and utilizes the latest security measures to protect customer information.

Q3: Does lens.com offer free shipping?

A3: Yes, lens.com offers free shipping on all orders over $99.