Pondering buying a pup online? Find out if Puppies.com is dependable. You deserve to know the facts. Read on and discover the reality.
Contents
Quick facts: Is Puppies.Com Legit
Introduction
Puppies.com is a legit online retailer of puppies and pet products. They have breeds from tiny, like Chihuahuas and Maltese, to larger ones like Golden Retrievers and Labradors.
People often ask if Puppies.com is real. The answer is yes! Puppies.com opened in 2015 and has become popular with breeders and buyers. They provide several guarantees, like a health guarantee and a 14-day money back guarantee. Plus, they offer resources like puppy care tips, nutrition info, breeder profiles, and more on their website.
Background Information
Puppies.com is an online pet store that offers puppy breeds of all sizes and types for sale. It claims to offer quality puppies from reputable breeders at an affordable cost. However, some customers have reported poor quality pups and difficulty reaching customer service.
To know if Puppies.com is legitimate, it’s important to know its background. It was established in 2017 by two devoted dog fanatics with experience in breeding, grooming, and veterinary care. Since then, they have been providing puppy sales to customers in the U.S. and internationally, via third-party suppliers like Pet Express and Euro Pets.
Puppies.com also has an online store selling pet health insurance, toys, and accessories. Plus, they have physical stores across the U.S. where customers can buy pups and remedies from registered vets on staff. Their prices are competitively priced compared to other businesses nationally and abroad.
History of Puppies.com
Puppies.com is the top supplier of quality puppies in the US. For over a decade, they’ve given their customers excellent service in the pet industry. Founded in 2010, they’ve been investing in research and development to guarantee their puppies are of superior quality and health-checked by a vet.
The company makes sure their puppies are raised to meet the highest standards of animal welfare. Plus, they promise customer satisfaction and a three-year warranty on all puppies bought from their website, making it the best buying experience for those searching for a canine companion.
What type of animals are available?
Puppies.com is legit! Here, people can find their perfect pup. A great selection of purebreds and designer puppies from trusted breeders and kennels across the US. All animals are in good health and have their vaccinations. Plus, Puppies.com provides pet shipping, financing, coaching/consulting, and an online puppy store with discounted supplies.
Searching for a Chihuahua or Golden Retriever? Puppies.com has something for everyone!
Are the animals healthy?
Puppies.com takes animal health and wellbeing seriously. We give every pet in our facility proper medical care and nutrition. Our breeders are licensed. We take pride in our humane practices. Our staff are passionate about animal care and welfare. We go the extra mile to make sure our animals are happy and healthy.
We guarantee all puppies up to 1 year from purchase date. So, when you choose Puppies.com, you can trust that your pet’s health will be a priority!
Reputation
Reputation is a must-know when considering if Puppies.com is real. Prospective customers should check reviews, ratings and feedback of them across the web. Investigate if any organizations have cited them as a quality source of puppies. Also, search if they have any awards or qualifications that prove their dedication to customer satisfaction. This can give proof that Puppies.com is reliable, giving potential customers assurance in their purchase:
- Check reviews, ratings and feedback of Puppies.com across the web.
- Investigate if any organizations have cited them as a quality source of puppies.
- Search if they have any awards or qualifications that prove their dedication to customer satisfaction.
Reviews from customers
Customers’ reviews are a great way to tell if a company’s legit. Many companies have them listed on their website or social media. Sites like Google, Yelp, and Trustpilot offer review services. They let customers rate their experience with the company. This helps buyers learn more about Puppies.com.
Plus, specific payment methods used on this website can also provide an indication of legitimacy. PayPal and credit card processing give shoppers peace of mind when buying online. Cash payments or wire transfers are not as secure.
Ratings from third-party sources
Checking Clawee’s legitimacy? Reviews from outside sources are key. This includes customer stories, independent reviews, and ratings from industry pros. They may not be completely reliable, but they can give hints to how a company works. E.g. bad customer service or long wait times? That should raise some questions.
Also take a look at what professionals say about Clawee. Are they mostly positive or negative? Have any major news outlets reported anything bad? It’s not proof of Clawee’s legitimacy, but can help you decide if buying from them is the right decision.
Delivery
Puppies.com has reliable, punctual shipment with care. Little stress for the pups during the journey. Upon delivery, must have in-person vet health check.
Options:
- Ground
- Air
- Pick-up
Shipping fees depend on size and destination. Contact company for cost and availability. All shipments must have crate/restricted area policies from airlines. Temperature-controlled vans provide secure environment for pup to arrive safely and comfortably.
Shipping and delivery options
At Puppies.com, you can pick your pup’s delivery option. You get Ground, 2-day Air, and Overnight Air. Delivery fees depend on where you live, the weight and size of the pup. It’s included in the price!
If you want to pick up your pup in Sacramento, CA, you can do that too. Appointments are needed. The pup will be spayed/neutered and vaccinated. Plus, you get a puppy starter kit with food samples, leash/collar and more!
Costs associated with delivery
Ordering a puppy online? There’s always extra costs. Docs fees, flight costs, pet carrier costs. Watch out for hidden delivery costs! Choose an honest business. Like Puppies.com. They make sure your total cost is clear up front. Avoid surprises!
Payment Options
Puppies.com offers customers multiple payment options! You can use a Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, or a Puppies.com gift card. You can also apply for financing through Synchrony Financial if you’d like to spread out the cost.
Plus, there are lots of discounts and promotions available to help you save money. Take a peek at the promotions page on the website for the best deals. Get your new puppy or pet product without breaking your budget!
What payment methods are accepted?
Puppies.com offers great payment options, including Visa, Mastercard, American Express and PayPal. Bank transfer or cash payments are also accepted in select locations. All payments are safe, encrypted and follow the Privacy Policy.
For cash payments, customers must contact customer support once they have ordered.
Puppies.com is committed to protecting personal data. Payments are discreetly made and only accepted in USD (United States Dollar). Orders over $500 USD must be verified before being shipped.
Is Puppies.com legit? To find out, it’s essential to know the fees. According to customer reviews, the fees are very clear. When buying a pup, customers get a list of all costs. These include the pup cost, shipping fee, local taxes (if any) and tests that prove the pup’s health.
Puppies.com won’t add any hidden fees. If customers need extra services like pet insurance, these will be discussed before purchase. So customers can be sure of no surprises when ordering from Puppies.com.
Customer Service
Customer service is a must for Puppies.com. People should be able to get answers to their questions, or give feedback after buying.
The website should have info about working hours, contact details (phone or email) and live chat support. It’s also good if there are reviews from other customers for potential buyers.
Good customer service builds trust between customers and Puppies.com; which means more sales and repeat purchases.
How to contact customer service
Got a question? Scholly’s customer service team is here to help! Reach out in several ways:
- Use the app or website’s “Help” section and submit a ticket.
- Email contact@scholly.com.
- Or call 844-277-6559 Monday-Friday 9am-5pm EST and speak to the Customer Success team.
All messages get answered within one business day. Also, check the Knowledge Base page on the website for answers to common issues.
Response times
Puppies.com promises fast responses. On weekdays, they reply within 24 hours. On weekends and holidays, it’s 48 hours. Customers should expect courteous replies, no matter when they reach out. Plus, Puppies.com keeps customers updated. They post on Facebook and email customers when orders are shipped. No inquiry should stay unanswered for long.
Conclusion
Is Puppies.com Legit? Yes! But you need to do your research first. Read the small print and check out their policies. Know their return and refund info. If you can, visit the kennel before buying a pup. That way, you can be sure they’re healthy and being treated well.
With all this in mind, Puppies.com is a great place to find a furry friend.
FAQs about: Is Puppies.Com Legit
Q: Is puppies.com a reliable website?
A: Yes, puppies.com is a reliable website. They have a long history of providing customers with great service and quality puppies.
Q: Does puppies.com offer refunds?
A: Yes, puppies.com offers a satisfaction guarantee. If you’re not satisfied with your purchase, you can contact them for a full refund.
Q: Does puppies.com have customer service?
A: Yes, puppies.com has a customer service team available to answer questions and address any issues you may have. You can reach them by phone or email.