Thinking about SurveyMonkey for your research? Get the details to choose the best option! Is SurveyMonkey legit? We’ll tell you. Read on!
Contents
Quick facts: Is Surveymonkey Legit
- ✅ SurveyMonkey is trusted by more than 600,000 organizations worldwide – SurveyMonkey
- ✅ Over 1.5 million people use SurveyMonkey each day – SurveyMonkey
- ✅ SurveyMonkey is a popular tool for collecting data and has been featured on the Apple App Store – Apple
- ✅ SurveyMonkey has an average satisfaction rate of 4.6/5 stars on Trustpilot – Trustpilot
- ✅ SurveyMonkey is a proven tool for collecting reliable data – Digital.com
Introduction
SurveyMonkey is a top-notch online survey firm. Millions of users have trusted it to help them conduct surveys and research. It offers useful features, easy tools and various pricing plans. It takes pride in its customer service and security reputation.
Since 1999, SurveyMonkey has been devoted to providing great service. It has a wide customer base, with small businesses, global corporations, educational institutions, non-profits, governments, and individuals. Its goal is to make a simple-to-use platform that meets customers’ needs while upholding the highest levels of security and privacy.
What is SurveyMonkey?
SurveyMonkey is a renowned online survey platform. It’s an easy way to create and publish surveys and analyze results. 10 million users worldwide use this survey tool. It offers basic surveys with simple features and functions. Furthermore, advanced data collection projects can be done with the help of deep survey design and question types.
Plus, there’s a library of customizable templates to help you get started quickly. Additionally, there are various report options like respondent analysis, cross-tabulation tables, correlation matrices, bar charts, trend lines, and pie charts. This helps make the most out of the data.
What services does SurveyMonkey offer?
SurveyMonkey is a top provider of online survey and research services. It offers a full set of products to let clients easily craft professional surveys, collect data, and examine results. With lots of customizable templates, effective reporting tools, and imaginative insights, SurveyMonkey helps businesses make the most of their customer data.
SurveyMonkey provides many services, like:
- Making customized surveys.
- Analyzing survey results.
- Producing customer feedback and satisfaction reports.
- Crafting polls to recognize customer opinion or behavior trends.
- Creating quizzes to measure employees’ knowledge or skills.
- Using AI technology to target certain customers or demographics for more successful campaigns and marketing efforts.
Legitimacy
SurveyMonkey is a popular online platform for conducting surveys, quizzes, and polls. It is a user-friendly survey-building tool that lets people and businesses customize their surveys. Time limits and target groups can be set.
SurveyMonkey is highly regarded by users and industry professionals. It has many features, a user-friendly interface, and powerful analytics. The New York Times and Forbes Magazine have featured SurveyMonkey as a great service for customer feedback surveys. People use it for various purposes, such as
- market research
- product development testing
- employee engagement research
Is SurveyMonkey a legitimate business?
SurveyMonkey is a trustworthy biz. It was set up in 1999 and has been providing customers with an advanced platform to create, publish and examine surveys for almost 20 years. It’s one of the most popular survey tools and continues to be used by businesses and organizations worldwide.
The company is highly acclaimed in the industry for its user-friendly interface, cost-effectiveness and a wide array of features such as templates, question types, data analysis options and more. SurveyMonkey is also known for its outstanding customer service team. They provide quick response times and helpful support.
Furthermore, SurveyMonkey holds a strong presence on review sites like Trustpilot. There, it has an excellent rating of 9/10 based on thousands of reviews from customers who have used its services. In conclusion, SurveyMonkey is a dependable business you can trust.
What is the company’s track record?
Khealth is a 10-year-old healthcare-survey and research platform based in San Francisco. It’s a leading survey company in the US. It’s trusted by many health organizations, universities, hospitals and businesses.
Khealth has a good track record with its clients. People praise its customer service for being responsive and willing to help make sure the surveys are accurate. The support team is available via phone or online 24/7. They provide timely updates on any survey issues and remain available to make sure everything runs smoothly.
Security
SurveyMonkey takes security and privacy seriously. We use layers of security to protect your data. Encryption and authentication protect all communication between SurveyMonkey systems and users. Database connections, web services and data at rest are all secure.
Application servers have security protocols to prevent third party access. We regularly do independent security audits on our products and systems. To mitigate risks, we monitor our network environment constantly. With these measures, you can trust SurveyMonkey to collect your valuable survey feedback.
What security measures does SurveyMonkey have in place?
SurveyMonkey is serious about security and customer data protection. Servers are behind a firewall and hosted by Amazon Web Services. It meets industry-standards like ISO 27001, GDPR, SOC2 and HIPAA. Plus, website traffic and customer data are encrypted in transit (HTTPS) and at rest (AES-256).
On top of that, SurveyMonkey has an access control system. It restricts staff from viewing customer data, except when needed for support or development.
How does SurveyMonkey protect user data?
SurveyMonkey takes user data privacy and security seriously. It is certified under the EU-U.S. Privacy Shield Framework. This guarantees that user data is stored safely, both in and outside the US.
SurveyMonkey has procedures and technologies in place to protect data from unauthorized access, manipulation and disclosure. These include: encryption of customer data at rest, continuous scans of the network infrastructure, and a dedicated security team who works with third-party application vendors to ensure encrypted transmission of user data.
SurveyMonkey also provides control options to customers so they can manage their own user information securely.
Pricing
SurveyMonkey is a legit survey platform. It offers plans which range from free to a premium one. The free plan allows you to make unlimited surveys with a max of 10 questions and 100 responses per survey. The paid subscription starts at $25/month. It unlocks features like unlimited surveys, advanced logic and piping, custom themes etc.
SurveyMonkey offers discounts for annual billing. It can be from 5-20% off the monthly price, depending on the package. Custom plans for enterprise-level businesses that require more customization are available. Add-ons like extra data storage, priority customer support, and automated response emails can be requested by contacting SurveyMonkey directly.
What are the different pricing plans?
SurveyMonkey offers various pricing plans depending on the user’s individual needs. There’s the Free Plan, three Plus Plans, four Professional Plans, and the Enterprise plan.
- The Free Plan has basic survey customization and reporting, with up to 10 questions per survey and up to 100 responses a month.
- Plus Plans are for feature-rich surveys and come with custom branding, advanced survey logic, quotas and panel management. These start at $25/month.
- Professional plans provide advanced reporting as well as survey automation tools. They begin at $35/month.
- The Enterprise Plan is the most comprehensive, with API access and priority support. Price depends on the size of the organization and usage needs.
What features are included in each plan?
SurveyMonkey’s pricing ranges from $25 to $99 per month. You get unlimited surveys, questions, and responses with all plans. Plus, real-time reporting, analysis, themes, and templates. Plus, you get multi-language surveys and question logic branching and piping. Delivery options depend on your plan.
- Email invitations for surveys through web links come with all plans.
- Mobile Web Link for sharing surveys via SMS text or QR code.
- Fast survey delivery speeds with higher tier plans.
Conclusion
SurveyMonkey has been around for 15+ years! It’s a legitimate survey platform used by millions worldwide. Get accurate and actionable feedback from customers and stakeholders with this powerful survey platform.
SurveyMonkey offers an easy-to-use dashboard with a comprehensive feature set. Plus, its affordable pricing plans make it one of the most popular survey platforms. Use SurveyMonkey to conduct customer satisfaction surveys or employee engagement assessments. Get the data you need!
Summary of key points
SurveyMonkey reviews explore the main features of this online survey platform. It’s for everyone, offering different types of surveys. They can be used in marketing or research. Data security and privacy, as well as customer service support, are also reviewed. After reading, you’ll know if this platform is legit.
The key points covered:
- User eligibility
- Survey types
- Uses
- Data safety and privacy
- Customer service support
- Pricing plans
- Usability ratings on app stores
- Third-party review summaries
Final thoughts on SurveyMonkey
SurveyMonkey has a great history of success. Its user-friendly interface lets anyone create surveys and see results quickly. It can also be connected to popular apps like Zapier, and it complies with GDPR regulations. It even has special security measures to protect data.
The questions asked with SurveyMonkey suit your needs. The answers are easy to read and analyze. And there are different price plans for everyone. So, it’s a great option if you want a reliable and secure survey tool.
FAQs about: Is Surveymonkey Legit
Q: Is SurveyMonkey Legit?
A: Yes, SurveyMonkey is a legitimate online survey platform used by millions of people around the world.
Q: What type of surveys can I create with SurveyMonkey?
A: You can create any type of survey using SurveyMonkey, from simple poll questions to complex multi-page surveys.
Q: Is SurveyMonkey free to use?
A: Yes, SurveyMonkey offers a free version with limited features, and paid plans with more advanced features.