Internet Security

Is TicketCity Legit? Uncovering the Truth Behind the Popular Ticket Service

usergorilla

Are tickets bought through TicketCity legit? With events getting cancelled all around, you might wonder if you can trust them. Uncover the reality behind this renowned ticket service and make an educated decision. Read this article to know the facts!

Quick facts: Is Ticketcity Legit

  • ✅ TicketCity has been in business for over 25 years and has been selling tickets since 1990.
  • ✅ TicketCity has over 6 million tickets available.
  • ✅ TicketCity is one of the Top 10 largest ticket companies in the U.S.
  • ✅ TicketCity is an accredited business by the BBB – Better Business Bureau with an A+ rating.

Introduction

TicketCity is a major ticket reselling service in the U.S. It focuses on tickets for concerts, sports events, plus much more. TicketCity promotes finding customers events they like, at prices to fit their budget. So, is this company legit? Here, we’ll investigate and give our verdict.

We’ll kick off by introducing the company, plus its features. Next, we’ll look into customer ratings and more. Finally, we’ll give our opinion – is TicketCity legit?

History of TicketCity

TicketCity is an online ticket broker based in Austin, Texas. CEO Randy Cohen founded it in 1990. It offers customers a wide selection of tickets for large-scale events and shows. It is affiliated with the National Association of Ticket Brokers (NATB).

TicketCity keeps its overhead low, so customers can get great seats at popular events. It also offers a no-hassle satisfaction guarantee and one of the biggest selection policies on the web. This makes TicketCity one of the top sources for hard-to-get tickets.

Origin and Background

TicketCity has been around since 1990, based in Austin, Texas. Two college graduates, Randy Cohen and Mike Bolt, saw how hard it was to get tickets for popular events. So, they made TicketCity – a broker service for event tickets.

It’s now the third-largest ticket broker in the USA, behind StubHub and Ticketmaster. You can also get travel packages from TicketCity, with flights and hotel stays in various places. It’s become a great source for fans to get their team’s tickets or experience a special event.

TicketCity’s Reputation

TicketCity is a famous ticket service. It has been around for over 20 years and serviced many customers. Recently, consumer complaints and reports of fraudulent tickets have damaged the company’s reputation. Moreover, TicketCity does not provide the same consumer protection services as StubHub or Vivid Seats.

When selecting a ticketing service, research the company first. Find out about any problems with it. Compare ticket prices before committing to a purchase. TicketCity may offer low prices but may not be reliable. Other ticket services offer better consumer protection.

Services Offered by TicketCity

TicketCity is a legit ticket-provider that has been around since 1999! It offers customers the chance to buy tickets for hundreds of events all over the world. Concerts, sports, theatre shows… you name it!

  • You can purchase tickets online or over the phone.
  • Easily browse for tickets by event or venue.
  • Score exclusive deals, add-ons like parking passes, and membership discounts.

Plus, TicketCity has a ‘Worry-Free Guarantee’. That means your tickets will arrive on time, or you’ll get your money back. Live chat support and a 24/7 automated telephone line are also available.

Types of Events

Is TicketCity Legitimate?

The answer is YES! TicketCity is a reputable ticket sales company. They have been in business since late 90s. They offer tickets for all types of events at competitive prices. Plus, their online platform for buying and selling tickets is safe. Also, their customer service team is available to help with any questions or issues.

TicketCity is renowned for its selection of tickets and excellent customer service.

Payment Options

When buying tickets on TicketCity, customers can rest easy. TicketCity has strict security procedures, protecting personal info from theft, loss or misuse. Payments are made through secure gateways. Customers can pay with major credit/debit cards, PayPal or bank checks.

For extra protection, customers can sign up for a TicketCity account. This allows them to save billing info for easy checkout, and store past orders. Phone orders come with a security code, known only to the customer. For added peace of mind, TicketCity provides an antivirus scan guarantee with every purchase.

Delivery Options

Optoutprescreen is a great ticket service that lets you buy tickets for shows and concerts. Delivery options like printable tickets, digital-only tickets (mobile or email) and 3rd-party delivery services are available. This depends on the event and location. All orders placed with Optoutprescreen are guaranteed to arrive on time.

To check the status of your order, just visit your customer account dashboard.

  • Payment methods include credit/debit cards, PayPal, Apple Pay and Google Pay. Transactions are secure and protected by SSL encryption tech. Your info is kept confidential when ordering through Optoutprescreen.
  • For any extra queries about delivery or payment options, contact their customer support team.

Customer Reviews

Reviews are important for customers thinking of using ticket services. For TicketCity, reviews give an idea of how good they are and how trustworthy they are. Reviews also show what buying tickets on their platform is like, and how good their customer service is.

It’s important to look at reviews to get an idea of what people think about TicketCity. Positive and negative reviews give an honest overview of their performance. This can help you decide if you should buy tickets through them.

Positive Reviews

TicketCity has earned glowing reviews! Customers love the helpful customer service staff. Plus, they offer accurate info about events and venues. Plus, you can save up to 25% on tickets! Finally, the ticket purchase process is super easy.

Everyone agrees – TicketCity is the best!

Negative Reviews

Researching Zaful? Consider a few negative reviews. Though there are heaps of good ones, some customers experienced delivery delays, customer service troubles and inaccurate sizing.

  • Many customers reported late delivery or arriving really late, way later than expected.
  • Others had difficulty getting a response from customer service, like refunds or other complaints.
  • Beware when buying from Zaful – sizing may not match up with regular size scales in your country.

Still, Zaful is widely used and generally considered safe and reliable – just take precautionary measures.

Pricing

TicketCity is an online ticket marketplace. It provides competitive prices for events like sports, theater, and concerts. TicketCity has a wide variety of options from legitimate market sources. It charges a service fee on top of the ticket price. This fee covers processing fees, credit card fees, fulfillment fees and more.

The pricing varies depending on the event. You get different prices when you buy tickets and the number of tickets you are getting. TicketCity monitors competing ticket prices to make sure they offer the best value to customers.

Ticket Prices

TicketCity is a go-to ticket service! They offer tickets to many live events like baseball, basketball, hockey, and football. Smarty Plus is the key aspect, offering discounts of 40-50% off regular prices. This has made TicketCity popular and earned them customer loyalty.

Also, they have secure payment systems like PayPal and Verified By Visa/MasterCard SecureCode. Plus, they have a guarantee for all purchases. In conclusion, TicketCity is a legit source for discounted tickets!

Fees and Service Charges

It’s key to look into TicketCity’s fees and service charges when finding out the truth. Different types of tickets come with different levels of fees and service charges. For starters, a base fee for admission to an event or game. Plus, convenience charges may apply, like shipping costs and delivery method choices. The base fee could differ, depending on the ticket and the event/game. Or, extra fees for changes in seating or ticket upgrades.

Before buying from TicketCity, it’s important to check these fees to get the best deal.

Is TicketCity Legit?

Is TicketCity Legit? Yes! TicketCity is a legitimate ticket service. They’ve been in business for over 25 years and have earned an “A+” rating from the Better Business Bureau. They use industry-standard data encryption technology to protect customer information. Plus, they are members of leading industry associations like the National Association of Ticket Brokers (NATB). TicketCity also offers a “buyer protection guarantee“, meaning customers receive real tickets or a refund. So, TicketCity is a secure and reliable resource for purchasing tickets online.

Pros and Cons

Considering whether TicketCity is legit or not? Let’s weigh the pros and cons.

On the positive side, TicketCity provides a wide range of tickets for events like concerts, theatre, sports games, and more. They also have excellent customer support always on-call. Plus, they offer a satisfaction guarantee on their tickets.

Unfortunately, TicketCity’s tickets tend to be more expensive than other ticket vendors. Also, customers have often found it hard to contact customer service when they need help. Even worse, customers have sometimes found cheaper tickets on other sites for the same events.

Verdict

TicketCity is a legit ticket service. Though prices aren’t the lowest, and their return policy isn’t as great as some rivals’, their customer service is good. Ratings for TicketCity are positive. It’s worth considering if you’re shopping for tickets.

TicketCity has a fairly good rep. They offer secure payments, helpful customer service, and a clear return policy. Plus, their website has a large selection of tickets. That’s why TicketCity is so popular.

Conclusion

TicketCity: a popular, legitimate ticket seller. 25+ years in the biz. Customers trust them. Offer tickets to concerts, games, and other events. Plus, discounted travel packages. And, their price matching guarantee.

Website? Easy-to-use with a large selection of tickets. Customer support? Great and friendly.

In conclusion: TicketCity is an excellent choice for online ticket buyers.

FAQs about: Is Ticketcity Legit

Q: Is TicketCity a legitimate company?

A: Yes, TicketCity is a legitimate company and has been in business since 1990. TicketCity is a ticket reseller and is one of the most experienced and reliable ticket resellers in the industry.

Q: Does TicketCity offer a satisfaction guarantee?

A: Yes, TicketCity offers a 100% satisfaction guarantee on all orders. TicketCity takes pride in ensuring that all customers are satisfied with their purchases.

Q: Does TicketCity have customer service?

A: Yes, TicketCity has a customer service team available 24/7 to answer any questions or concerns you may have.