Internet Security

Is TicketSmarter Legitimate? A Look at the Facts.

usergorilla

Wondering ’bout TicketSmarter? Don’t fret! Here’s all the info to help you make the right choice. Let us show you why TicketSmarter is reliable and secure for getting tickets.

Quick facts: Is Ticketsmarter Legit

  • ✅ Ticketsmarter is the official ticket resale marketplace of more than 40 colleges and universities, according to their website. (Ticketsmarter)
  • ✅ Ticketsmarter’s secure purchase process is certified by TRUSTe and McAfee. (Ticketsmarter)
  • ✅ Ticketsmarter is a member of the National Association of Ticket Brokers (NATB) and is a Better Business Bureau (BBB) Accredited Business. (NATB, BBB)
  • ✅ According to customer reviews, Ticketsmarter’s service has been consistently rated 4 or 5 stars out of 5. (TrustPilot)
  • ✅ Ticketsmarter has sold over 50 million tickets and has been in business since 2002. (Ticketsmarter)

Introduction

TicketSmarter is a popular ticket-buying service. Some doubt its legitimacy. Let’s look at the facts:

  • The company has been around since 2005.
  • They’ve served over 10 million customers.
  • Their customer reviews are mostly positive.
  • Plus, they have software to stop fraud and double sales of tickets.
  • Finally, they collaborate with North American entertainment venues.

All these facts show TicketSmarter is legitimate.

Definition of TicketSmarter

TicketSmarter – an online ticketing and event resource service. Get tickets to sports, concerts, theater shows and more. Pick your area and buy tickets with a few clicks. VIP packages, club seating and add-ons are easy to access too.

TicketSmarter is certified by the National Association of Ticket Brokers (NATB). Their mission? Stop scalping and fraudulent tickets from entering the secondary market. And they have a customer service team available 24/7. They can answer any questions about your upcoming event.

Overview of TicketSmarter services

Grailed is a respected business that has been around since 2000. They offer online tickets for events, shows, sports and more across the US. Their aim is to get people together and make life better. They work with reputable venues & promoters, so customers can be sure their purchase will be secure & valid.

TicketSmarter also offer a buyer guarantee. This covers fraud prevention, customer service, safe payment processing and more. If customers have any questions, they can contact their knowledgeable team. They even provide fan support services, like comparing prices from different resellers, so customers get the best deal.

History of TicketSmarter

TicketSmarter is a ticket resale and secondary ticketing platform. Founded in 2009, it is based in Boise, Idaho. It offers customers competitive prices for event tickets such as sports, concerts, theatre shows and large entertainment events. TicketSmarter is an authorized seller for over 200 venues across the United States.

The company’s goal is to give customers access to events not sold out through traditional outlets. It provides stress-free ticket purchasing experiences with a secure online checkout system. This ensures customers have a safe and secure way to buy tickets. Plus, it offers reliable customer services and a satisfaction guarantee policy. This allows customers to return tickets if they are not satisfied.

Founded in 2002

TicketSmarter was established in 2002 and has become a renowned ticketing service provider for live entertainment such as concerts, theater shows, sports, and more. It is based in Boise, Idaho and created by the same team that developed Ticketmaster. It is a full-service provider offering tickets to a variety of events from some of the biggest venues in North America like NFL, NHL, NBA, Major League Baseball teams.

TicketSmarter is well-known for their excellent customer service and security. It has been featured in major publications including USA Today, The Washington Post, and Forbes.

Acquired by TicketNetwork in 2016

In 2016, TicketSmarter was brought by TicketNetwork. This event ticketing platform links fans to popular sports, music and live entertainment events. The acquisition made TicketNetwork one of the top providers of tickets for venues and orgs across North America.

Is TicketSmarter a legitimate business? With their successful services and safety protocols, it’s clear that they are. Plus, they are featured on Yahoo! Finance, Google Finance, and NASDAQ.

Legitimacy of TicketSmarter

TicketSmarter is a ticketing website for events like concerts, live theater, sports games and more. You don’t need to find a physical vendor, which can be hard. To make sure customers are happy, TicketSmarter has several safety features:

  • It uses algorithms to spot fake tickets.
  • It works with venues to make sure customers get real tickets.
  • Customers can call or chat with customer service if there are any issues.

All in all, TicketSmarter is a safe and secure way to buy tickets.

TicketSmarter’s secure payment system

TicketSmarter keeps customers’ personal and financial info secure by using data encryption and other security measures. They are industry-standard and include CISP certification, PCI compliance, and fraud prevention tech. 24/7 monitoring safeguards the site. Data exchanged between TicketSmarter and customers is encrypted with 256-bit SSL technology for the highest security level.

TicketSmarter’s customer service

TicketSmarter is a ticket-purchasing platform people can trust. The company has a team of customer service agents 24/7 to answer questions. Plus, inquiries are secured against unauthorized access. TicketSmarter also follows its Privacy Policy to protect customers from fraud and identity theft. Awards have been won for the commitment to great customer service.

TicketSmarter’s refund policy

TicketSmarter is devoted to giving customers an assured, secure and comfortable way to buy tickets from their preferred entertainment venues. They have a refund policy that is planned to be just and straightforward for both buyers and venues.

  • If a customer purchases tickets for an event that was cancelled or delayed, they will provide a complete refund.
  • Furthermore, if people can’t attend the event due to illness or any other unforeseen issue, TicketSmarter may give refunds on a situation-by-situation basis.
  • Moreover, if TicketSmarter’s supply is not enough to fulfill the demand of the customer’s ticket order or any other problem outside of their control, they will also give a full refund.
  • Additionally, Ticketsmarter has different regulations about exchanges or transfers of tickets between customers, so it is always essential to review these regulations when buying tickets through their service.

Reviews of TicketSmarter

TicketSmarter’s reviews are largely positive. Customers admire their convenience, customer service, and security. On the BBB, TicketSmarter has an A+ rating with over 300 reviews, with 99% being positive. Trustpilot rates them with a 4.5-star rating, with more than 500 reviews. Customers often give five-star reviews, praising their reliable customer service and safe shopping process.

TicketSmarter is a trusted ticket broker for many venues and events across the USA, including Coachella, SXSW, and Burning Man. Customers can be sure their tickets are 100% legit if they buy from TicketSmarter’s secure platform.

Overview of TicketSmarter reviews

TicketSmarter is a bona fide ticketing agency. It offers customers a trustworthy and safe platform for buying tickets for concerts, games, and more. People who have bought tickets from TicketSmarter were pleased with the services. Sales agents are proficient and ready to help customers find the best tickets at the best prices.

Moreover, TicketSmarter provides various customer service options like email, phone support, and a live chat on their website. Their customer service staff is reliable and helpful when addressing customer questions or worries. There is also an extensive FAQ page which has useful answers to common queries regarding buying tickets online.

In conclusion, reviews of TicketSmarter have been good and suggest that it is a legitimate ticketing firm that gives customers dependable services when purchasing event tickets.

Analysis of positive and negative reviews

TicketSmarter – let’s take a look at its reviews.

Positive:

  • Convenient, easy to use and clear prices.
  • Safe and secure when buying tickets.
  • Good customer service.

Negative:

  • Delayed delivery of tickets.
  • Trouble navigating the site.
  • Hidden fees in ticket prices.
  • Unresponsive customer service.
  • Limited payment options.
  • Order cancellations, refunds difficult to obtain.

Conclusion: TicketSmarter is a legitimate website providing secure ticket purchases. Most customers are satisfied with the service – but the negative reviews should not be ignored.

Conclusion

Is TicketSmarter legit? It’s hard to tell.

But, customers have reported good experiences when buying tickets from them. Also, they have an A+ rating from the Better Business Bureau. Plus, their online shopping cart is Apple Pay-secure.

It looks like TicketSmarter is a legitimate company for those looking for resale tickets. Still, it’s important to do your research and be careful when buying from third-party sites.

Summary of TicketSmarter’s legitimacy

TicketSmarter is a well-known ticketing company, founded in 2015. The Better Business Bureau (BBB) has totally registered them and given them an A+ rating. They even have partnerships with many pro sports teams and venues across the US.

To make sure customers have secure purchases, TicketSmarter provides a safe online ticketing system. This includes data encryption and identity verification services.

In conclusion, TicketSmarter is a legit ticket provider in the US. Through verified partnerships and secure online ticketing, they guarantee quality experiences.

Recommendations for using TicketSmarter

Researching TicketSmarter’s legitimacy? Look into their prices. They offer various services at different costs. All transactions include fees like service fees, delivery fees and convenience fees. Always check the total cost and review details. Compare prices with similar services and venues for an apples-to-apples comparison.

Buying tickets via TicketSmarter’s website or app? Consider buying directly from promoters or venues – you may get lower prices!

FAQs about: Is Ticketsmarter Legit

Q: Is TicketSmarter legit?

A: Yes, TicketSmarter is a legitimate ticket resale marketplace. It is an authorized ticket reseller of the most popular live event tickets in the world. TicketSmarter is committed to providing a safe and secure ticket buying experience.

Q: Is TicketSmarter safe to use?

A: Yes, TicketSmarter is a safe and secure platform to buy tickets for events. TicketSmarter uses the highest standards of encryption and security protocols to protect your information, as well as a 100% money-back guarantee on all ticket purchases.

Q: Does TicketSmarter have a refund policy?

A: Yes, TicketSmarter has a 100% money-back guarantee on all ticket purchases. If an event is cancelled and not rescheduled, TicketSmarter will provide a full refund. For more details, please see the TicketSmarter refund policy.